Comment Paul McCartney gère ses fans ?

Paul McCartney leaves the front row empty at every show. In an industry transformed by CDs, MTV, Napster, and streaming, McCartney has stayed remarkably present. His operation runs deep - beyond his management company, he maintains a full-time team of 10 people focused solely on his personal projects. And he's hands-on, to say the least. For example, he personally checks the paper stock quality for vinyl releases. Paper not up to scratch? Release not happening. You might think by now he's focused on a Vegas residency or Christmas gigs in London. Nope. His reach is genuinely global. 35,000 people showing up for a gig at a football stadium in Paraguay? No problem. With this kind of pull, McCartney could easily charge $1000, $2500, even $10,000 for tickets. Instead, he caps them at $300. But here's the magic part: at every show, the front row starts empty. His tour promoter Barrie Marshall (who also works with Elton John, Cher, and Pink) has a brilliant system. Before each show, they find fans sitting way up in the "gods" - those distant seats where the stage looks tiny - and bring them down to the front row. They do this at every single show. Why? Two simple reasons: - No artist wants their front row full of people more interested in their phones than the performance - For that upgraded fan? Pure magic. A night they'll never forget. It's a beautiful intersection of three key elements: - Being hands-on with the details (those vinyl specs) - Creating unforgettable experiences (the front row upgrade) - Taking the long view (willingly leaving money on the table) Perhaps this approach to audience experience is part of what keeps you vital in a 60+ year career. And you don't need Beatle-level talent to do it. You just gotta notice what others miss. P.S. For more riffs that connect pop culture and creative careers, you’re welcome to follow me here. I’d be delighted to have you. Or, you can let it be.